Exchanges & Returns
You have 1 business day to notify us regarding a return and 3 business days to exchange your items.
If you would like to return or exchange your items, please take the following steps:• Contact us at email@example.com with your name, address, order number, and explanation of the reason for your return or exchange.
• The items must still be tagged, unworn, and undamaged. We might ask you to share a photo if necessary.
• Please note that Swimwear, Beauty products, Food & Accessories are non-returnable due to hygiene restrictions
• After approval, we will contact you with instructions for the return.
• You must enclose your return slip with the returned item.
• You will be responsible for the shipping cost as well as the duties and taxes.
• As we do not give refunds, we will provide you with store credit for another purchase upon receipt and acceptance of your product.
If you require any further information, please contact a member of our personal service team at firstname.lastname@example.org